Cancellation Period: Customers may cancel their service booking within 24 hours of making the reservation without penalty.
Cancellation Fees: If cancellation occurs more than 24 hours after booking, a cancellation fee of 20% of the total service cost will be charged.
Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.
Non-Refundable Services: All ticket purchases/booking purchase are strictly nonrefundable and non-deferrable.
Process for Cancellation: To cancel a service booking, customers must contact our customer service department at brilliantrevenueventures@gmail.com
Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled